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FAQ

Find the answers you are looking for among the most frequently asked questions. Check-in and check-out times, pets, events and more.

How do I get to the hotel?

Several options are available:
 

- Taxi or private hire. It takes about 1 hour from Charles de Gaulle and 45 minutes from Orly.
 

- Private transfer available with the hotel: from €89 to €129 depending on your location, time of arrival and number of people. Feel free to contact us for more information.
 

- Air-France buses: leaving from the Paris airports, it is possible to reach Montparnasse Tower with these buses. At Montparnasse, take line 4 to the Saint Placide station (1 stop).
 

- By RER and Metro:
 

- From Charles de Gaulle: Take the RER B and change at Saint Michel to take metro line 4 to the Saint Placide station.
 

- From Orly: Take RER B to Denfert-Rochereau and then metro line 4 to Saint Placide.
 

Is it possible to smoke in the rooms?

No, you cannot smoke in the rooms. However, ashtrays and small relaxation areas in the inner courtyard are available and allow you to get comfortable. Lucky guests staying in the exclusive rooms have the opportunity to smoke on the balcony.

I would like to book a table for dinner, but I don't have the time or the name of a good restaurant. Can you help?

Yes, our staff is available to give you great restaurant recommendations based on your preferences and happy to book your table for you.

I plan to arrive very late and don't have time to eat dinner. Do you have room service?

Yes, our room service is available 24 hours. All you have to do is order.

Can I travel with my pet?

Yes, we accept small pets (larger animals by request). Feel free to contact us to plan your pet's stay.

Can I leave my luggage at the hotel even if I am not yet or no longer a guest?

Of course, the hotel offers luggage storage where you can leave your bags upon arrival or after departure. If you plan to be away for a few days, we will store your bags in our luggage office during your trip.

How can I get an early check-in or late check-out?

Early check-in and late check-out are possible, yet subject to availability. There is no guarantee. If early check-in and late check-out are part of your requirements, we recommend booking the previous or following night. We charge €100 for early check-in, when available. We charge €140 for late check-out before 5pm and the price of the following night for check out after 5pm.

Do all rooms have a balcony?

Our two Exclusive rooms on the 5th floor each have a balcony. Each balcony is equipped with a small table and 2 chairs, allowing you to have a breakfast or a drink outside when the weather's nice. Our Junior Suites are more spacious, but they do not have a balcony.

And triple rooms?

Triple rooms are only available in the Junior Suite category. All our Junior Suites can accommodate up to 3 adults. All other room categories accommodate a maximum of 2 people.

Do you provide baby cots and other accessories?

Yes, we can place a baby cot in the parents' room by request for no extra fee. We also provide a high chair and changing mat. Small meals can be reheated in the microwave. Food and fresh produce can be kept in our refrigerator during your stay.

Is Internet access available throughout the hotel? Is it free?

Wi-Fi and Ethernet connections are available for free throughout the entire hotel (rooms and common areas). Guests who do not have personal computers can borrow an iPad for a short period of time. A free Internet hotspot is also available in the hotel lobby and allows guests to go online, scan documents, play CDs, use memory sticks or print files.

Is the hotel located in a safe neighbourhood?

The hotel is located in front of the Bon Marché. The Saint Germain district is known to be quiet at night and lively during the day. Staff members are present at the hotel 24/7.

Does the hotel have a car park?

No, the hotel does not have a car park. Paid 2-hour street parking is available, however, spots are often hard to find. It is best to park your car in the Bon Marché car park under surveillance. The entrance is located at Rue Velpeau less than 1 minute from our hotel.

How many rooms are in the hotel?

The hotel has 5 floors with a total of 11 rooms (from the ground floor to the 5th floor). The hotel has 3 different types of rooms: 1 Duplex room that can accommodate guests with reduced mobility, 2 Exclusive rooms, 8 Junior Suites.

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